User Guide

If you know the model number, you can search in the search field at the top of the page.
You can also search for keywords such as product names, "coating" and "defective contacts."
You can also search by selecting your desired items from the categories at the top of the page one after another.
Related products are also searched, so if it is difficult to find pinpoint, if you enclose the search word with the half-width alphanumeric "'" like 'ICB-88GH', only the enclosed items will be searched.

We have stock available to add to your cart, so we can ship it as soon as possible.
When you hover over a product on the category list page, a blue "Add to Cart" button will appear, and when you click it, "Quantity: 1" will be added to your cart.
On the product page, you can specify the desired quantity and click the "Add to Cart" button.
For different colors or capacity, please go to the relevant product page and select the quantity in the same way.
The displayed price is the standard price (including consumption tax).

Once you have selected the product, click on the cart mark in the top right corner of the screen.
You can see the list of products added to your cart.
"Delivery (delivery destination)" is an address stored in your browser or an address linked to your account, while "Delivery Method" is a default for normal delivery.
Enter and select the required information, and if the contents are correct, enter the required information at the bottom of the screen and click the blue "Order Complete" button.
*In particular, when using cash on delivery, please be careful to select "Cash on delivery" as the "delivery destination."
If you have any requests such as "I would like to arrive on weekdays," please enter them in the "Contact the Shop" field.
Delivery notes and receipts are not included. Please send the email via the link button in the shipping notification email.

Regarding date and time specification
As a general rule, orders placed before 3pm on weekdays will be shipped on the same day, so they will arrive on the earliest.

*This does not apply to long holidays such as long holidays such as the New Year holidays and the New Year holidays.
　SunhayatoBusiness days areHerePlease check from here.

If you would like a date other than the shortest date, please specify the date and time on this cart screen.

Basic delivery date (dated June 1, 2023)

Depending on the area, product you purchase, and the time of year, it may take more days or you may not be able to specify a date and time.

Shipping will be made from Tokyo using Yamato Takkyubin, Nekopos (Yamato Transport's post-mail service), Seino Transportation, and Sagawa Express.
(In principle, selecting the shipping company to use isSunhayatoWe are entrusted to you. If you would like to have the item closed in the center, please let us know in the "Contact the Shop" section. )

*In the case of cash on delivery, there are some areas where it cannot be accommodated.
If you specify delivery to that area,SunhayatoWe will contact you from here.
We will cancel your order, so please place your order again using a different payment method.

*You must create an account (registration for membership) to make a purchase. You can create an account on the next screen.
Once you log in, you will be taken to the shipping address and order details confirmation screen.
When using a coupon, please enter your coupon code here.
If the contents of the screen are correct, please click the blue button "Proceed to select a shipping method" or "Pay now."
If shipping costs are incurred, you will be moved to the screen where you select a shipping method, and if it becomes free, "Free standard shipping" will be automatically selected.
If the contents on the screen are correct, click the blue "Pay Now" button to make your payment.
Click the blue "Pay Now" button to complete the purchase process.
Once the procedure is complete, you will receive an automatic reply to an email confirming your order, so please check the details.

You can use one coupon per order.

We also have a free shipping coupon that can be used only once.
Please use this if your order amount is less than 3,300 yen including tax.

Coupon code
4SRZW41JQ6KT

How to use the coupon here (https://shop.sunhayato.co.jp/pages/coupon-free-shipping）

The delivery note and receipt will be sent to the issuance screen by clicking the link button in the shipping email sent after the product is shipped.
You can change the address and proviso for receipts. Please enter your desired address and the notes if necessary.
These delivery notes and receipts will include the registration number of the eligible invoice issuing company "T9-0133-0100-4734."
In the case of cash on delivery, the receipt will be issued by the shipping company.SunhayatoIt is not published.

The nationwide price is ¥770 including tax, or ¥385 including tax if ordered only for Nekopos compatible products.
Shipping is free if your order amount is over 3,300 yen including tax.
*If you use cash on delivery, a separate cash on delivery fee will be charged depending on the total amount of the product.
[Cash on delivery fees and shipping fees]
Purchase amount less than 3,300 yen Cash on delivery fee ¥1,100 yen (including shipping fee ¥770 yen)
Purchase amount: ¥3,300 to ¥10,000; Cash on delivery fee: ¥330 (free shipping)
Purchase amount: ¥10,000 to ¥30,000; Cash on delivery fee: ¥440 (free shipping)
Purchase price from ¥30,000, cash on delivery fee ¥660 (free shipping)

We also have a free shipping coupon that can be used only once.
Please use this if your order amount is less than 3,300 yen including tax.

Coupon code
4SRZW41JQ6KT

How to use the coupon here (https://shop.sunhayato.co.jp/pages/coupon-free-shipping）

Multiple orders from the same person may be accepted, and if the delivery address is the same and shipping is free, the item may be packaged together.
Also, additional shipping charges may be incurred for some products (applicable for items that contain shipping charges as a note on the product page).
Additional charges will apply for products that require delivery by charter flights, installation or training.

We have introduced "Buyee Connect," a proxy purchasing service for overseas orders that can deliver products to 118 countries.
https://bc.help.buyee.jp/ja/buyee_beginner/

By using "Buyee", you can purchase products from overseas (excluding some products, including universally prohibited items and made-to-order products).
Please check the URL below for the "Buyee" user guide.
https://bc.help.buyee.jp/ja/

*Fees and shipping charges are required separately.
For the 118 countries eligible, please see the URL below.
https://bc.help.buyee.jp/ja/countries/

Yes, it is necessary. Sorry for the troubleSunhayatoPlease create an account (register as a member) at the online shop.
On the My Account screen, you can register and edit your profile information, sender address, and check your order history and wish list.
You can also change your password and set up email reception settings from this screen.

Credit Card(VISA, MASTER, JCB, Diners, AMEX all at once)Shop Pay、Apple Pay(Only when accessed on iOS and Safari)PayPalPayment is possible through, and payment will be confirmed and settled at the same time as your order is placed. The closing date and payment date vary depending on the credit card company you are signing up for.
Cash on delivery is also available (excluding some areas not covered by the service).

*If you use cash on delivery, a separate cash on delivery fee will be charged depending on the total amount of the product.
[Cash on delivery fees and shipping fees]
Purchase amount less than 3,300 yen Cash on delivery fee ¥1,100 yen (including shipping fee ¥770 yen)
Purchase amount: ¥3,300 to ¥10,000; Cash on delivery fee: ¥330 (free shipping)
Purchase amount: ¥10,000 to ¥30,000; Cash on delivery fee: ¥440 (free shipping)
Purchase price from ¥30,000, cash on delivery fee ¥660 (free shipping)

Shop PayIf you register your credit card information with Apple Pay or PayPal, there is no need to register your information each time you make a payment.

*RegistrationSunhayatoPlease make your own decision as it will not be via the online shop.

Click here for information about Shop Pay
(Shop Pay link)https://www.shopify.jp/blog/shop-pay-checkout）

Learn more about Apple Pay here
(Apple Pay linkhttps://www.apple.com/jp/apple-pay/）

For more information about PayPal, click here
(PayPal link)https://www.paypal.com/jp/webapps/mpp/personal）

no.SunhayatoWe do not obtain your credit card information.

If you do not enter the same address as your credit card information or payment method, an error may occur. Please use a credit card in the name of the purchaser.
If you need to issue an invoice, please let us know in the "Contact the Shop" section on the cart screen.

We are sorry. I'm not going.

First, add the desired number to your cart and click "Inquiry about delivery dates for made-to-order products" to inquire.
The production delivery date will be within 2 business days.SunhayatoWe will contact you from now.
Once you understand the contents, we will send you an order details email, so you will be logged in and settled, manufactured, and shipped.
Please note that made-to-order products will be manufactured after receiving your order, so changes or cancellations are not possible after placing your order.

You can cancel your order if you place an order and have it shipped before the shipping process.
Please reply to the email when placing your order or call to let us know that you are canceling your order. We will check whether cancellation is possible.

If you have started shipping your order, we apologize, but we cannot accept cancellations or returns.

We also do not accept cancellations, changes or returns of made-to-order products.

We are sorry. I'm very sorry for the troubleWithin 8 days including arrival dateIn,SunhayatoPlease let us know at our online store.
Email: customer@sunhayato.co.jp
TEL: 03-3984-7791
Please let us know what the order number was different. We will confirm and arrange the correct product.
We will contact you individually regarding the expected delivery schedule for new products and how to collect the products.
In this case, the shipping fee will beSunhayatowill bear the cost.

We are sorry. If there is any damage or defect upon arrival,Within 8 days including arrival dateIn,SunhayatoPlease let us know at our online store.
Email: customer@sunhayato.co.jp
TEL: 03-3984-7791
Please let us know your order number and the details of the problem. We will arrange for good products.
We will contact you individually regarding the expected delivery schedule for new products and how to collect the products.
In this case, the shipping fee will beSunhayatowill bear the cost.

If you find that looking at the product page isn't enough, please take a look at our technical columns and problem solving.
We have gathered a wide range of information, including usage instructions and specific examples.
Technical columns are mainly used to guide you on usage and external links, while problems solving suggestions are suggestions that solve small questions and inconveniences.

The technical column is here (https://shop.sunhayato.co.jp/blogs/column）

Solving the problem is here (https://shop.sunhayato.co.jp/blogs/problem-solving）

If you know the model number, you can also search in the search field at the top of the page.
You can also search for keywords such as product names, "coating" and "defective contacts."
The contents (labels and backing) written on the product itself can be downloaded along with the product's instruction manual (under preparation).

Coupons will be issued and email newsletters will be issued irregularly for registered members.
On the My Account screen, you can register and edit your profile information, sender address, and check your order history and wish list.
You can also change your password and set up email reception settings from this screen.

We accept changes to your email address. Please contact us using the inquiry form.
https://shop.sunhayato.co.jp/pages/contact

If you no longer know your password, you will need to reset it and reissue it.
Click "Forgot your password?" on the right of "Sign in" to get an email to reset it.

Current ProductSDS can be downloaded from the homepage.
Some items were sold in the past, so please contact us if you can't find them.
For SDS, there is a link button under the "Main Specifications" section on the product page.
It's free, but you can download it by completing the purchase process.
Click here to download the documentshttps://shop.sunhayato.co.jp/pages/user-guide-download-document）
You can also proceed to the purchase process from the product list.
We will also notify you by email when the downloaded SDS is updated at a later date.

Items with the RoHS compliant mark on the product page comply with the RoHS directive (10 substances).
The certificate of conformance can be downloaded with a link button under the "Main Specifications" section on the product page (all are free, but you will need to complete the purchase process just like products).
Click here for download instructions (https://shop.sunhayato.co.jp/pages/user-guide-download-document）
You can also proceed to the purchase process from the product list.

Some products have TDS (technical documents).
We have included characteristics, test data, and usage instructions, so please use it.
The TDS (Technical Documents) download page has a link button under the "Main Specifications" section of the product page that can be downloaded (all are free, but you will need to complete the purchase process just like products).
Here's the download procedure (https://shop.sunhayato.co.jp/pages/user-guide-download-document）
You can also proceed to the purchase process from the product list.

Universal Printed Circuits BoardsDetailed drawings are available (only available in PDF format).
Please use it to check hole position, dimensions, and pattern details.
The detailed drawing download page has a link button under the "Main Specifications" section of the product page that can be downloaded (all are free, but you will need to complete the purchase process just like products).
Here's the download procedure (https://shop.sunhayato.co.jp/pages/user-guide-download-document）
You can also proceed to the purchase process from the product list.

Sample programs are available free of charge, but you will need to complete the purchase process to download.
The sample program download page has a link button under the "Main Specifications" section on the product page that can be downloaded (all are free, but you will need to complete the purchase process just like products).
Click here for the download page for the sample program (https://shop.sunhayato.co.jp/pages/user-guide-download-document）
You can also proceed to the purchase process from the product list.

SunhayatoRegarding the content (text/images/videos/downloadable materials) posted on the official online shop, the purpose is to ensure that customers use the product appropriately. Reproduction or reproduction of this information without our consent is strictly prohibited. Please note that the content posted may be updated without notice.