Sales operator
Sunhayato Corp.(Sunhayato Corp.)
Representative
President and CEO Sasa Ryutaro
Management Manager
Sasa Ryutaro
location
〒170-0005
3-40-1 Minami-Otsuka, Toshima-ku, Tokyo
URL
Contact Us
E-MAIL: customer@sunhayato.co.jp
FAX: 03 (3971) 0535
TEL: 03 (3984) 7791 (representative)
Qualified invoice issuer registration number
T9-0133-0100-4734
Sale price
Prices including consumption tax (10%) are listed on each product page.
Required fees other than product price
Consumption tax
Shipping Fees
If your order amount is less than 3,300 yen including tax, the nationwide price is ¥770 yen including tax, or ¥385 yen including tax (when using Nekopos).
If your order amount is over 3,300 yen including tax,Sunhayatowill bear the shipping fee (excluding some products).
If you use cash on delivery, a separate cash on delivery fee will be charged depending on the total amount of the product.
[Cash on delivery fees and shipping fees]
Purchase amount less than 3,300 yen Cash on delivery fee ¥1,100 yen (including shipping fee ¥770 yen)
Purchase amount: ¥3,300 to ¥10,000; Cash on delivery fee: ¥330 (free shipping)
Purchase amount: ¥10,000 to ¥30,000; Cash on delivery fee: ¥440 (free shipping)
Purchase price from ¥30,000, cash on delivery fee ¥660 (free shipping)
If charter shipping costs, installation and training fees are incurred, we will charge you separately.
Please also check the "User Guide" and the page introducing individual products and services.
The online shop does not accept payments after payment.
Payment methods and payment timing
- Credit cards (VISA, MASTER, JCB, AMEX all at once): Payment will be confirmed when you order the product.
- Shop Pay: Payment will be confirmed when you order the item.
- Apple Pay: Payment will be confirmed when you order the item.
- PayPal: Payment will be confirmed when you order the product.
- Cash on delivery: Please pay in cash when you receive the item from the shipping company.
Delivery time
It depends on the product and payment method.
Please also check the "User Guide" and the page introducing individual products and services.
Returns and Exchanges
We cannot accept cancellations or returns after the product has been shipped or after the order of made-to-order products has been confirmed.
However, if the product is damaged or defective upon arrival, please contact customer@sunhayato.co.jp within 8 days including the arrival date.
If it is deemed to be defective, we will replace it with a good product.
The shipping fee for the exchange isSunhayatowill bear the cost.
We accept cancellations if the product is not made to order and the product is not shipped before the product is shipped.
If you would like this, please contact customer@sunhayato.co.jp promptly.