Shipping and Delivery Dates
Weekdays by 3:00 p.m.Orders placed before 15:00 on weekdays will be shipped on the same day.delivery on the next day at the earliest※We ship directly from Sunhayato's head office in Tokyo. We ship directly from Sanhayato's head office in Tokyo, so you will receive your order quickly and reliably.
*Estimated delivery date by region
(This is a rough estimate of the number of days it will take for delivery after shipment.)
In major areas (Tohoku, Kanto, Chubu, Hokushinetsu, and Kansai areas), delivery will be made the day after shipment. For Chugoku and Shikoku areas, delivery is scheduled for the next day after 2:00 p.m. However, depending on the delivery status of the shipping company, delivery may take up to 2 days later. (For Hokkaido, Kyushu, and Okinawa areas, delivery will be at least 2 days after shipment. (The above does not apply to remote islands and some areas.)
※ Orders placed after 3:00 p.m. will be shipped the following day and will be available for delivery to the customer at the earliest on the day after the next.(For example, an order placed around 4:00 p.m. on Tuesday will be shipped the following day, Wednesday, and delivered to the customer on Thursday at the earliest.
Orders placed after 3:00 p.m. on Friday (or after 3:00 p.m. on the day before a national holiday) will be shipped on the first business day after the holiday (usually Monday) (for example, an order placed at 4:00 p.m. on Friday will be shipped on the first Monday of the week and delivered on Tuesday at the earliest). In addition, on the days before major holidays such as Obon and New Year's holidays, the available time for same-day delivery may be earlier than 3:00 p.m. We will notify you on our website if this is the case. In this case, we will notify you on our website. Please contact us for more information.Click here for our annual business schedule.）
About Shipping Charges
- If the total value of your order is2000 yen or more※and the total amount of the order isFree Shipping(For large items, such as etching equipment, shipping costs may be charged separately. (Large items such as etching equipment may require additional shipping charges. Details are listed on each product page.)
All prices displayed on the official online store of Sanhayato are tax included.
- If the total order value of a product is1999 yen or less, 550 yen flat rate nationwideShipping fee will be charged.
- Orders for NekoPos compatible products with a total amount of less than the specified amount will be charged a flat nationwide shipping fee of 550 yen.Neko Pos（Nationwide flat rate of 385 yenYou can choose delivery by
- on your first order, regardless of the total purchase amount.Free Shipping Coupon（Click here) for a free shipping coupon.
Advantages of the Official Online Shop
- Manufactured and sold by San HayatoAll catalog productsavailable in our online store. Even if our products are not available on other e-commerce sites, you can find them all on our official online store.
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Check the current inventory in real timeYou can check the current inventory in real time.
(If you wish to purchase more products than are currently in stock, please contact us using the inquiry form.)
- Not only regular stock items but alsoMade-to-Order Productscan also be purchased and delivery dates confirmed via our online store.
How to order "made-to-order" products
- Normally, "made-to-order" products are manufactured upon receipt of an order, but some products are specially stocked in our online store. You can order as is within the range of the stock quantity.
- If you wish to purchase a "made-to-order" product that is not in stock, you will need to confirm the delivery date with us. Please refer to the following instructions on how to confirm the delivery date for made-to-order products.
How to confirm delivery date for made-to-order products
1. Add the relevant product to your cart and click "Inquire about the delivery date of made-to-order products".
On the next screen, enter your name, e-mail, telephone number, and other necessary information, then click "Inquire".
3. Our representative will confirm the delivery date for the inquired product and reply by e-mail within 2 business days. We will inform you of the purchase method at that time.