Shipping and delivery dates
Until 3pm on weekdaysOrders will be shipped the same dayDelivery as soon as the next day※We will do it.SunhayatoIt is shipped directly from the head office (in Tokyo), so it will reach you quickly and reliably.
*Estimated delivery date for each region
(This is an estimate of how many days it will be delivered after it is shipped)
*Delivery to major areas (Tohoku, Kanto, Chubu, Hokushinetsu, and Kansai areas) will be made as soon as the next day after shipment.Other toolsThe Hokkaido, Chugoku, Shikoku, Kyushu and Okinawa areas will arrive at least two days after shipping. (The above applies to remote islands and some areas)
※ Orders placed after 3pm will be shipped the next day, so we will only be able to deliver to you the next day at the earliest.(For example, if an order is placed around 4pm on a Tuesday, we will ship it to you the next day or Wednesday, and will be delivered to you on Thursday at the earliest.) *The estimated delivery date after shipment is as shown in the table above.
*However, orders placed after 3pm on Fridays (and after 3pm on the day before a public holiday) will be shipped from us on business days after a holiday (normally on Monday) (for example, if you place an order at 4pm on a Friday, it will be shipped from us on the Monday of the week and delivered on Tuesday at the earliest). Also, on the day before long holidays such as Obon and New Year holidays, we may be able to accept same-day delivery times before 3pm. In that case, we will inform you on this website. (Our annual business dates can be found here）
About shipping
- The total order amount for the product isOver 3,300 yen※And it's a uniform all over JapanBasic shipping freeThat's what happens. (Etching MachineFor large items such as: you may be required to pay additional shipping charges. Details are listed on each product page.)
※SunhayatoAll prices shown on the official online shop include tax.
- The total order amount for the product isIf the price is below 3,299 yen, the nationwide price is 770 yenShipping costs will be charged.
- [Nekopos compatible products] If the total amount is within the specified limit,Nekopos（Nationwide flat rate of 385 yen) can be selected for delivery.
- When you place your order, regardless of the total purchase amountFree shipping coupon（Here) can be used.
- If you use cash on delivery, a separate cash on delivery fee will be charged based on the total amount.
The benefits of the official online shop
- SunhayatoManufactured and sold atAll catalog productsYou can purchase it from our online shop. Even our products that are not available on other e-commerce sites are available in our official online shop.
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Check the current number of stores in real timeYou can do it.
(If you would like to purchase products that are larger than the displayed inventory, please contact us using the inquiry form.)
- Not only regular stock items[Made to order]You can also confirm purchase and delivery dates via our online shop.
How to order [Made to order]
- Some products are usually made to order after receiving an order, but some products are specially stocked at our online shop. You can place your order as is within the stock range.
- If you would like to purchase a [made-to-order product] that does not have any stock other than the above, you will need to confirm the delivery date with us. Please refer to the following instructions for how to confirm delivery dates for made-to-order products.
How to confirm delivery dates for made-to-order products
1. Add the relevant product to your cart and click "Inquiry about delivery dates for made-to-order products."
2. On the next screen, enter your required information such as your name, email, and phone number and click "Contact us."
3. Our staff will confirm the delivery date for the product you inquire and reply to us by email within 2 business days. We will inform you of how to purchase at that time.